Riya John
Business Systems Analyst | Product Management | Data Analytics
- Role
- Business Operations Analyst (Client Cisco Systems) at Avesta Computer Services
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
Experience
Business Operations Analyst (Client Cisco Systems)
Sep 2023 — Present · San Jose, CA, US
Developed comprehensive reports of third-party offers and Tableau dashboard to track key performance indicators.• Reduced order booking time by 20% by analyzing quarterly customer booking data, identifying trends and areas for process optimization.• Collaborated with multiple stakeholders to introduce and process new products in the ordering tool and to ensure seamless order booking, fulfillment, and closure.• Designed solutions to enhance successful on-time fulfillment of third-party software with partner company.
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