Riya Dhiman

Team Lead @JPMorganChase

Bengaluru, IN

Handling payments to vendors and suppliers on behalf of offshore clients.Processing Contractual Fee Payments on BD-1 for US/Emea Region.Ensure investigations and transactions are processed in accordance with documented procedures.Process manual instructions received on fund / wire transfers for global currencies.Interact with clients and offshore team as and when required to provide or receive update on wire transfer inquiriesClarity about beneficiary account details to verify during callback for outgoing payments.Investigate and resolves cash breaks. Perform reconciliation to identify the reason for the breaks and reach out to businesses to close the breaks.Review, research and pass manual entries to resolve funds transfer inquiries.Monitoring process mailbox and managing queries / escalation.Monitoring and clearing processing queue and maintaining accuracy in production.Ensure follow up and escalate for all ageing items.Responsible for doing interest payments and changing the accruals.Performing Jira testing.

DAV Centenary Public School Chander Nagar , Ghaziabad

Commerce with maths

Manav Rachna International University, Faridabad

Bachelor of Commerce

Indira Gandhi National Open University

Master of Commerce