Riya Dam

About Riya Dam

I am a detail-oriented Supply Chain & Inventory Management professional with 7+ years of experience across FMCG, retail, e-commerce, and cement industries. Skilled in driving end-to-end planning, S & OP, logistics, and inventory optimization, I have consistently improved accuracy, reduced costs, and enabled faster decision-making in complex operations.Key strengths: Inventory Accuracy – Achieved 99.8% stock accuracy & reduced stockouts. S & OP & Demand Planning – Aligned production with sales using SAP APO & Excel analytics. Logistics Optimization – Reduced freight cost by 12% YoY via route & vendor optimization. Data-Driven Insights – Skilled in SAP IBP/APO, Power BI, and advanced Excel.Currently open to Supply Chain Planning, Inventory Management, Demand Planning, and Analytics roles in India and global markets

Experience

1. Sales Operations Senior Analyst

   Accenture

   Dec 2025 — Present · Bengaluru, IN

   Support end-to-end sales operations through data analysis, forecasting, and performance reportingPrepare and maintain sales forecasts, demand plans, and KPI dashboards, tracking forecast vs actual performanceAnalyze sales trends, regional and product-level variances, and provide actionable insights to sales leadershipWork extensively with advanced Excel (Pivot Tables, XLOOKUP/VLOOKUP, INDEX-MATCH, Macros) to analyze large datasets and automate recurring reportsBuild and maintain management dashboards to support data-driven decision-makingExtract, validate, and reconcile data from ERP systems (SAP / Oracle) to ensure reporting accuracyCollaborate closely with Sales, Finance, and Supply Chain teams to align forecasts, targets, and operational plansImprove reporting efficiency by automating manual processes and standardizing templates and SOPsSupport ad-hoc analysis, business reviews, and leadership reporting as requiredOrder Management and Execution: Ensuring customer commitments are met by managing the end-to-end order process and executing sales orders.Demand Forecasting and Planning: Analyzing information to forecast demand, which includes managing product allocation, quotas, and inventory levels.Revenue Maximization: Driving revenue growth through effective supply commitment management, channel inventory management, and pricing strategy support.Customer Communication and Liaison: Serving as the main point of contact between customers and the Intel internal sales/factory teams.Process Improvement: Identifying and implementing improvements in workflows based on organizational needs.

Education

• University of engineering and management Kolkata

  BTech - Bachelor of Technology, Mechanical Engineering

  2016 — 2020