Riya Chawla
Technical Writer at AVEVA | SAFe Agile | Ex-Dell
- Role
- R & d Member of Technical Staff - Technical Writer - Ii at AVEVA
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Riya Chawla
Technical Writer with 5.5+ years of experience creating clear, structured, and scalable…
Experience
R & d Member of Technical Staff - Technical Writer - Ii
May 2023 — Present · Bengaluru, IN
Documentation Strategy: Strategized the development and implementation of comprehensive documentation plans for enterprise management software, ensuring alignment with business goals.• How-to Guides: Authored detailed how-to help guides from scratch, adhering to company style guides and standards, enhancing user understanding and product usability.• Legacy Documentation Modernization: Transformed outdated documentation into modern, user-friendly formats, improving accessibility and relevance.• Cross-functional Collaboration: Worked closely with business analysts, developers, and testers to gather accurate information, ensuring the creation of user-centric and precise documentation.• Structured Authoring Tools: Utilized Author-It to enhance documentation efficiency and consistency, resulting in higher quality content.• Standardization of Practices: Implemented standardized documentation practices across the team by introducing style guide and checklist, fostering uniformity and standardization.• Process Guide: Developed and maintained process guide tailored to product documentation, ensuring streamlined documentation processes.• Continuous Improvement: Actively sought and incorporated technical feedback to continuously enhance documentation quality and usability.• Peer Reviews: Conducted peer reviews to ensure clarity, accuracy, and consistency across all documentation, maintaining high standards of quality.• Agile Participation: Actively participated in Agile rituals, planning sprints to align documentation tasks with development cycles, ensuring timely and relevant documentation updates.• Mentorship and Training: Served as a mentor and buddy for new hires, fostering a collaborative and knowledge-sharing environment, and contributing to the professional growth of team members.
Education
Christ University, Bangalore
Masters in English with Communication Studies, masters
2018 — 2020
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.