Alexandria R.

About Alexandria R.

Experienced program and operations leader with a proven track record of delivering complex, high-impact projects across multiple verticals. Adept at driving cross-functional initiatives, optimizing processes, and fostering collaboration among diverse teams. Known for leveraging deep functional expertise, exceptional leadership skills, and a strategic mindset to navigate ambiguity and achieve measurable results.

Experience

1. Design Program Manager

   Amazon

   Jan 2022 — Present

   Acting as Sr. Design Program Manager, Prime Brand Design Awards: 2025 Communication Arts - Design Award for Best Integrated Branding System2025 The One Show - Bronze Pencil for Brand Architecture Rebrand 2025 The One Show - Merit Award for Brand Identity System2025 Type Directors Club - Brand Identity System• Strategic Leadership: Manage and lead a team responsible for key programs across planning, design, and development lifecycles, ensuring the implementation of scalable solutions that enhance design and operational efficiency.• Cross-Functional Team Management: Lead a diverse team working seamlessly with marketers, brand planners, designers, developers, researchers, legal, producers, and product managers to drive projects from inception to delivery, aligning on objectives and resolving challenges effectively.• Process Optimization: Oversee and support Design Operations by managing team intake, prioritization, capacity planning, tooling, and process improvements. Develop and refine strategies to boost team efficiency and impact.• Program Management: Define, own, and drive programs spanning multiple organizational boundaries. Lead team in creating and executing project plans, tracking progress, and communicating status to senior leadership and stakeholders.• Data-Driven Insights: Guide team in utilizing data analytics to measure program impact, drive continuous improvement, and inform decision-making. Oversee the creation and publication of reports and dashboards to illustrate progress against goals.• Team Communication and Reporting: Establish and execute a communication strategy to keep teams informed and aligned on priorities and risks. Lead team in providing regular updates to management and stakeholders on project status and performance.

Education

• Gonzaga University

  Master of Arts - MA, Communication & Leadership

• Seattle Central College

  Associate of Arts - AA, General Studies

• Gonzaga University

  Servant Leadership Certificate, Communication & Leadership

• University of Washington

  Bachelor of Arts - BA, Communication; Social Science