Ritesh Chawda

Product Tech Support Manager @Cognizant

Kitchener, ON, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Nov 2022 — Present

Product Tech Support Manager @Cognizant

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ON, CA

Facets Technical Support Manager.Responsible to provide technical support to clients\' tech teams, using Facets(A Healthcare Product used in USA and Canada)

EDUCATION

2006 — 2010

Engineering College, Morbi Saurashtra University(2010)

B.E

2004 — 2006

Smt. S.K. Pathak

XII

SKILLS

Pre-Sales Technical SupportAjaxXmlIncident InvestigationC#Sql Server 2005/2000SqlIisMicrosoft Sql ServerRelease ManagementTechnical SupportHtmlSql Server Management StudioWeb Services.netWcfDeploymentJqueryWeb DevelopmentOracleIncident ManagementPl/SqlInternet Information Services (Iis)Asp.net AjaxPre-SalesDatabase DesignApplication SupportAsp.netVb.netMysqlTeam ManagementSql Server 2000-2008

ABOUT RITESH CHAWDA

14+ years of expert-level experience in the below fields. Facets Technical Support.NET Application Support L2 + L3 Application Support Web Services Support PCF Services Support IIS Administration & Support Deployments SQL Support Reports Generation Unix Problem Management Team Management Incident Investigation and Management Release management Vulnerability Management Monthly & Weekly Metrics Reports Product Support

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