Ritwik Kanta Ghosh

About Ritwik Kanta Ghosh

Operations and Operational Excellence professional with 6+ years across global organizations, currently in Cognizant\'s COO\'s Office leading the Lean & Automation program, one of the company\'s largest margin levers, through benefits validation, P&L attribution, and KPI-driven forecasting. Prior to this, I spent close to six years at TCS supporting Deutsche Bank APAC across payment operations, regulatory delivery, and operational resilience initiatives across Singapore, Hong Kong, and other APAC markets. I completed my Post Graduate Programme in Management from ISB in 2025, majoring in Operations Management and Strategy. Open to conversations around Senior Manager / Operations / COO-office roles where governance, cost optimization, and cross-functional execution are central to the mandate.

Experience

1. Manager - Operational Excellence

   Cognizant

   Jul 2025 — Present

   Currently serving as Manager, Operational Excellence within Cognizant\'s Central Operations (COO\'s Office), leading the Lean & Automation program, one of Cognizant\'s largest margin levers, through P&L attribution, KPI-driven forecasting, and executive reporting to senior leadership. The program delivered 100+ million USD in verified savings in FY2025. My work spans enterprise savings governance across 20k+ L&A cases, performance reporting to 10 Service Line COOs, and driving governance transformation through framework redesign and AI-assisted solutions.

Education

• Indian School of Business

  Post Graduate Programme in Management (PGP), Business Administration, Management and Operations

• Dayanand Anglo Vedic (DAV) Public School

  CBSE

  2006 — 2014

• Techno India, Salt Lake

  Bachelor of Technology (B.Tech.), Mechanical Engineering

  2014 — 2018