Ritwick Bhattacharya
- Role
- Assistant Consultant Technical Project Manager at Tata Consultancy Services
- Location
- Kolkata, IN
- LinkedIn followers
- 500 followers
About Ritwick Bhattacharya
PMP®, PRINCE2, PSM1 and ITIL4-certified Technical Program Manager with 13+ years of…
Experience
Assistant Consultant Technical Project Manager
Dec 2020 — Present
Spearheaded digital transformation initiatives for British Telecommunication by serving as Delivery Lead and Transformation Lead for Blueprism Robotic Process Automation projects. •Designed and executed project frameworks, ensuring adherence to delivery schedules and successful product design. •Collaborated closely with multiple portfolios to align project contributions with overall business strategy. •Managed service delivery performance, consistently delivering on value propositions and contracted performance outcomes. •Utilized agile project management methodologies to plan, track, and manage project delivery, fostering frequent learning and iteration. •Worked alongside Product Managers and Business Analysts to translate product roadmaps into actionable user stories. •Established and led a dynamic planning process, effectively prioritizing work based on team capacity and capabilities. •Matrix-managed a multidisciplinary team, fostering collaboration and maximizing stakeholder engagement. •Implemented mechanisms to monitor and track product/service quality, ensuring high standards of delivery. •Documented, tracked, and managed risks and dependencies to mitigate potential obstacles. •Implemented cross-enterprise integration processes and initiatives, fostering a continuous improvement culture. •Led business process improvement efforts, driving Synergy initiatives to support customer transformation initiatives. •Created an engaging work environment that empowered employees at all levels to contribute to process improvement, simplification, and cost reduction. •Provided leadership in various domains, including Supply Chain, HR, and Finance, achieving significant OPEX and CAPEX reduction and reducing service incidents by 45%.
Skills
- Unix Shell Scripting
- Java
- Sql
- Oracle
- Pl/Sql
- Unix
- Hpsm
- C
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