Ritusmita Basu
Assistant Professor @iLEAD Kolkata
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WORK HISTORY
Assistant Professor @iLEAD Kolkata
Kolkata, IN
EDUCATION
Mansarover Global University
Doctor of philosophy on management, Health/Health Care Administration/Management
Maulana Abul Kalam Azad University of Technology, West Bengal formerly WBUT
Bachelor's degree, Hospital Management
NIMS University
Master's degree, Operation management
George College of Management and Science 164
Bachelor of Business Administration - BHA, Hospital management
ABOUT RITUSMITA BASU
Assistant Professor | Research in healthcare management lAcademic writing and publication IFormer Patient Service Coordinator | Healthcare Operations | Hospital Management | Patient ExperienceHealthcare professional with 6 years of hands-on experience in patient service coordination at Aditya Birla Sankara Nethralaya, where I specialized in patient handling, grievance management, floor operations, and team leadership.Currently, I’m working as an Assistant Professor in Hospital Management, where I aim to bridge the gap between academic knowledge and real-world hospital operations.My passion lies in enhancing patient experience, optimizing hospital administration, and mentoring future healthcare managers with real-time insights from the field.I’m always open to learning, growing, and collaborating on initiatives that make healthcare more efficient, compassionate, and impactful.
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