Ritu Sharma

About Ritu Sharma

I’m a self-driven professional with strong problem-solving capabilities in complex situations. Specialties: Strategic Management, Operations Management, Content Management, Product Management, Stakeholder Management, Team Management, Project Management, Program Management; Client Relationship Management, Strong leadership, and interpersonal skills, Project Analysis and Planning, Risk & Stakeholder Management, Issue Assessment & Managemen, Analytical and Problem-solving skills, Adoption and Retention Management. Hands-on experience in working on Project Management tools like MS Office (Word, Advanced Excel, PowerPoint, and Outlook), MS Projects, G-Suite, Tableau, SQL, Slack, ClickUp, Basecamp, Smartsheet, Jira, etc. Hands-on experience in working on various rapid authoring tools, Learning Management Systems LMS, Content Management Systems (CMS), Experience in implementing projects along with Training, and Managing & Mentoring large teams. Now for the long(er) version- Is it strange to start an \'about me\' thanking your school and parents for what today is your passion and, career path? Absolutely not. Give credit where it\'s due. Being born and brought up in Haryana, Hindi was my first language; by my parents and school. During the summer hols, I was lucky to have been active with seminars, drawing competitions, creative writing, and a couple of others I\'d need to surf through my albums to remember. Right before I graduated in International Business and Finance, I knew I had to take on challenges that would help me push the comfort zone envelope:> I conceptualized, managed, and ran annual concert-style events with the Institute of Chartered Accountants of India in 2015.> I participated in the Creative Artist 2016 championship, held annually in ICAI. I won it with first-place among participants. While I was studying, I was very active within communities, at school, and outside:> I volunteered via Patanjali Yogpeeth and Swachh Bharat Mission for over 4 years > I participated in almost every extra-curricular activity including inter-school exhibitions > I led the commerce society of my school in various state-level championships. It was an extremely fulfilling, opportunity-grabbing, exciting, deep-learning experience at Evelyn Learning Systems Private Limited while I was doing my graduation. In 2018, I joined Vaidik Eduservices Private Limited, and, it was quite the change!

Experience

1. Strategy and Operations Manager

   Vaidik Eduservices Private Limited

   Mar 2022 — Present · Noida, IN

   An astute, result-oriented leader with proven success in Stakeholder Management, Product Management, Program Management, Project Management, Content Management, and People Management. Well-versed in managing and motivating teams for running successful operations with extensive experience in content management, curriculum, and learning management systems for business excellence. Responsibilities: Stakeholder Management: Established Liaison with CXO-level decision makers to generate business. Managed and collaborated with the stakeholders involved from different departments throughout the lifecycle of the project. Made sure all the project requirements like timelines, budget, and cost are met as per the predefined standards. Constructed, led, and mentored high-performing teams. Organized mentorship sessions to ensure a rich learning experience. Demonstrated exponential improvement in learners\' outcomes in a span of 2 years and improved NPS by 30%. Product Management: Led the team of product designers involved in building and scaling the core products. Achieved the revenue goals by driving sales & marketing for products contributing around 35% to the overall revenue. Discovered opportunities to enhance learners\' outcomes and continued learning. Program Management – Handled program requirements starting from the launch of the product till final delivery and implementation at the client’s end. Spearheaded various academic programs for domestic and international markets following the Agile approach. Team Management – Managed teams comprising of Subject Matter Experts, Quality Analysts, and Curriculum Developers. Implemented strong quality control procedures that lowered rework costs by 40%. Organized and managed cross-functional teams located at different geographical locations. Identified and mitigated the risks associated with the projects with proper action plans.

Education

• Delhi University

  B.com Honours