Rituraj Singh Jhala
Operations Manager @ TELUS Digital | Building High-Performing Teams & Driving Seamless Operations
- Role
- Operations Manager at TELUS Digital
- Location
- Gandhinagar, GJ, IN
- LinkedIn followers
- 500 followers
About Rituraj Singh Jhala
Looking for new opportunities.
Experience
Operations Manager
Aug 2025 — Present
Thrilled to begin my journey with TELUS Digital as an Operations Manager. My role is centered on building efficient processes, driving operational excellence, and most importantly, supporting people to do their best work.Focusing on- Enhancing customer experience through seamless operations- Managing and improving key performance metrics (CSAT, NPS, AHT, Attrition, Occupancy)- Empowering teams with the right tools, guidance, and collaboration opportunities- Turning data into insights that lead to smarter decisions and lasting improvements
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