Rituparna Sengupta
Manager at SilverDrop
- Role
- Rm at Reliance Communicatons
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Rituparna Sengupta
Be a perfect human being. so that i can achieve my personal and professional goals
Experience
Rm
Jan 2013 — Present · Kolkata, IN
Regularly call Customer for health check. Resolve issues of customer through calling or send executives to customer place for resolution. Follow up with the Billing Department / Collection Team / Back end process / Network teams for resolution of all issues. 100% revenue collection at the end of the month. To build faithful relationship with my clients, so that they will not churn in any situation. Need base visit to corporate client.
Education
Indira Gandhi National Open University
Bachelor's degree
2000 — 2003
Skills
- Office Administration
- Team Leadership
- Human Resources
- Inventory Management
- Leadership
- Project Planning
- Multi-Cultural Team Leadership
- Mis
- Performance Management
- Employee Training
- Management
- Policy
- Customer Retention
- Customer Service
- Team Management
- Customer Satisfaction
- Training
- Recruiting
- Employee Relations
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