Ritum Sha

Product Management

Role: Customer Success Lead at Loyalty Juggernaut
Location: Hyderabad, TG, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Customer Success Lead
Loyalty Juggernaut
Jan 2024 — Present · Hyderabad, IN

Education

Manipal University Jaipur
Bachelor of Technology - BTech
2012 — 2016
Dublin Business School
Master of Business Administration - MBA
2019 — 2020

Contact information

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Work email
•••••@lji.io
Personal email
•••••@•••••.com
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Current company

Loyalty Juggernaut

Information Technology & Services · 250 employees · Founded 2015 · Palo Alto, California, United States

Loyalty Juggernaut (LJI) is a software company based in Silicon Valley, specializing in customer engagement and loyalty solutions for global enterprises. Founded in 2015 and headquartered in Palo Alto, California, LJI has a team of 200-500 employees and operates a subsidiary in Hyderabad, India. The company generates approximately $16 million in annual revenue. The flagship product, GRAVTY®, is a cloud-native platform designed for ecosystem-centric loyalty programs. It features advanced capabilities such as real-time personalization, multi-brand support, and enterprise-grade orchestration. LJI also offers strategic consulting and professional services to enhance customer engagement strategies and optimize loyalty programs. The company serves a diverse range of industries, including airlines, hospitality, retail, and telecommunications, with notable clients like WestJet, Emirates, and Deutsche Telekom.

lji.io

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Experience

Customer Success Lead

Education

Manipal University Jaipur

Dublin Business School

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