Ritul Sawant
Product Manager @KIN | Ex Ola electric
- Role
- Digital Customer Experience at Kia India
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Ritul Sawant
Product Management professional with 4+ years of experience in digital transformation…
Experience
Digital Customer Experience
Dec 2024 — Present · Gurugram, IN
As a Digital Customer Experience Manager, I am responsible for overseeing and driving the strategy, development, and implementation of digital customer experience initiatives across multiple channels, focusing on chatbot solutions for both web and mobile platforms. In this role, I lead the project for the design, deployment, and optimization of AI-driven chatbots, enhancing user engagement and improving the overall customer experience.
Education
University of Mumbai
Bachelor's degree
2018 — 2020
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