Ritu Jain Chopra
IT Program Manager at Genpact - PgMP, PMP, Black Belt, AWS-SAA-C03, A-CSM, ITIL 4, MBA (Finance)
- Role
- Information Technology Program Manager at Genpact
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Ritu Jain Chopra
A seasoned professional with 17 years of experience spanning across Program/Project Management, Service Delivery, Business Excellence and Operational Management for diverse solutions. Successful in reorganizing, streamlining and strengthening existing operations, identifying inefficient processes and implementing reliable and cost-effective solutions to improve quality and ensure on-time delivery as well as enhance department efficiencies amidst fast-paced working environments. Proficient in agile, waterfall and hybrid project management methodologies. Tailor project approaches to meet specific program needs, fostering adaptability and responsiveness. Managing client expectations by ensuring the delivery of the highest quality service by sharing realistic action plan mentioning the important & critical milestones. Responsible for identifying, analysing, measuring and managing project risks, develop contingency plans with regular tracking.
Experience
Information Technology Program Manager
Apr 2022 — Present · Gurugram, IN
Education
Delhi University
Bachelor's degree, Business/Commerce, General
2001
The ICFAI University, Dehradun
Master's degree, Finance
2007 — 2009
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