Ritu Gupta
Sr. Manager - Key Client Engagement at Customer Centria
- Role
- Sr Manager - Key Client Engagement at Customer Centria
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ritu Gupta
As they say,\"Customer service is not a department, it\'s an attitude!\" With over a…
Experience
Sr Manager - Key Client Engagement
Jul 2023 — Present · Bengaluru, IN
As a Customer Success Manager, my role is pivotal in ensuring our clients achieve their desired outcomes and experience ongoing value from our solutions. My key responsibilities include:Client EngagementOnboarding and DiscoveryProblem SolvingStrategic ConsultationUpselling and Revenue GrowthClode the Feedback LoopCross-Functional CollaborationBy focusing on these responsibilities, I help clients achieve their objectives while contributing to our organization’s growth, revenue and success.
Skills
- Marketing
- Marketing Communications
- Digital Marketing
- Corporate Communications
- Crm
- SEO
- Online Advertising
- Brand Management
- Marketing Strategy
- Press Releases
- Digital Media
- Team Management
- Permission Marketing
- New Business Development
- Integrated Marketing
- Social Media Marketing
- Social Media
- Online Marketing
- Strategy
- E-Commerce
- Google Analytics
- Advertising
- Marketing Management
- Email Marketing
- Lead Generation
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