Ritu Asthana

Manager of Client Services I Platform Solutions Group at Concentric Catalyst

Role
Manager of Client Services at Concentrix Catalyst
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Ritu Asthana

A multi-faceted professional with years of experience, across different domains. Now…

Experience

  1. Manager of Client Services

    Concentrix Catalyst

    Nov 2020 — Present · Telangana, IN

Education

  • Institute of Hotel Management, Ahmedabad

    DHMACT, F&B, Kitchen, Front Office, Housekeeping

    1998 — 2001

Skills

  • Transition Management
  • Soft Skills
  • Bpo
  • Time Management
  • Customer Satisfaction
  • Training
  • Coaching
  • Customer Service
  • Talent Management
  • Recruiting
  • Talent Acquisition
  • Team Management
  • Customer Relationship Management (Crm)
  • Vendor Management
  • Call Centers
  • Employee Engagement
  • Workforce Management
  • Service Delivery
  • Hiring
  • Customer Experience
  • Outsourcing
  • Call Center
  • Performance Management
  • Crm
  • Employee Training

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Ritu Asthana — Manager of Client Services at Concentrix Catalyst in Hyderabad, TG, IN | Unifers