Ritu Singh Bisht
Customer Success Manager | Driving Client Retention & Growth | CRM & Customer Experience | Enterprise Account Management | Process Optimization
- Role
- Customer Success Manager at Veris
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Ritu Singh Bisht
Customer Success Manager with experience in building strong client relationships, driving product adoption, and delivering measurable business outcomes. I specialize in partnering with clients to understand their goals, solving complex challenges, and ensuring long-term success through strategic account management and data-driven insights.Currently working at Veris, I focus on managing enterprise clients, improving customer experience, and aligning cross-functional teams to deliver high-impact solutions. My role involves collaborating closely with product, operations, and leadership teams to ensure customer needs are translated into actionable strategies.Key areas of expertise include:• Customer Success & Client Relationship Management• Customer Experience & Retention Strategy• CRM & Data-Driven Insights• Stakeholder Management• Operational Excellence & Process Improvement• Microsoft Excel & Business ReportingI am passionate about building meaningful client partnerships and delivering value that drives both customer satisfaction and business growth.I’m always open to connecting with professionals in the Customer Success and Customer Experience space, and exploring opportunities where I can contribute to building exceptional customer journeys.
Experience
Customer Success Manager
Jul 2023 — Present · Gurugram, IN
Education
ISABELLA THOBURN P.G. COLLEGE
Bachelor of Science (BSc), Dietetics and Clinical Nutrition Services
2013 — 2016
Jaipuria Institute of Management
Master of Business Administration (MBA), Sales, Distribution, and Marketing Operations, General
2016 — 2018
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