Ritu Singh
IIMA Alumna, HR Head, CRM Specialist, \\n// Real estate, Telecom, Agritech Startup, Furniture Manufacturing & Retail
- Role
- General Manager HR at Rama World
- Location
- Raipur, IN
- LinkedIn followers
- 500 followers
About Ritu Singh
Well-rounded experience of over 21 years in Startup venture, Telecom, Real Estate, Furniture Manufacturing & Retail Sales & Operations, Vendor Management, Customer Relationship Management, Complaint handling, Handling outsourced agencies, project rollouts/ UAT, developing SOPs based on ISO standards. Professional with high creativity, and energy levels, lead by setting examples and high on performance orientation. Performs best in an innovative business environment, throws challenges and opportunities to employees, and is fully committed to the customers. Specialties: Agritech startup, Retail Sales & Operations, Managed Outsourced Agency; Project Management; Customer Relationship Management; Complaint Handling & Resolution; Customer Satisfaction Enhancement; Key Account Management; Escalation Management
Experience
General Manager HR
Jul 2022 — Present
Education
University of Rajasthan
Bachelor's Degree
Ch. Charan Singh University, Meerut
Master of Business Administration (M.B.A.), Business, Management, Marketing,
Société Générale de Surveillance
Certified Lead Auditor ISO 45001-2018 for Health & Safety Management System, Health & Safety Management System
Bureau Veritas (Professional Certification)
Certified Lead Auditor ISO 9001- 2015 for Quality Management System, Quality Management System
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