Ritu Shakyavanshi

WORK HISTORY

EDUCATION

ABOUT RITU SHAKYAVANSHI

I am a proactive and achievement-oriented professional offering over 9 years of experience in the IT industry, I have honed my expertise in SAP Business Objects, particularly within the banking sector, demonstrating a strong adaptability to various technological environments. As an SAP BO Consultant at Tata Consultancy Services, I have led complex implementations and provided exceptional support to ensure seamless client operations. My career has provided me with a deep understanding of roles including administration, troubleshooting, and client management, refining my skills in problem-solving, analytical thinking, and effective communication.I have achieved substantial improvements in operational efficiency through the deployment of tailored SAP BO solutions, which have not only increased client satisfaction but also optimized business workflows. My extensive experience includes the architecture of SAP Business Objects, covering server installations, configurations, and upgrades to ensure peak performance and robust security. I directed a critical upgrade initiative transitioning from SAP BO versions 4.0/4.2 to 4.3, significantly enhancing system functionality and user experience.My technical proficiency encompasses developing and optimizing SQL queries, working on customized Crystal Reports, designing Web Intelligence (Webi) reports, and streamlining BI processes to support data-driven decision-making. I also possess strong knowledge of Power BI, supplemented by practical coursework, which complements my SAP BO background and prepares me for roles integrating both SAP BO and Power BI solutions. I bring a client-centric approach with extensive experience managing onshore-offshore client interactions, customizing solutions to meet specific needs, and providing exceptional support to drive client satisfaction. Committed to continuous learning and professional development, I remain dynamic and adaptable, leveraging my SAP BO expertise while exploring and integrating new technologies.