Ritu Shah
Credit Card Specialist @TD
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WORK HISTORY
Credit Card Specialist @TD
London, ON, CA
Responsible for outbound credit card sales to current customers- Maintained an AHT of 4 minutes and 30 seconds for exceptional customer experience- Over-achieved all daily targets (2 Credit Card Sales, 6 Deepen Relations, 1 Digital Fluency)- Received appreciation from customer through surveys for Legendary Customer Experience- Won Legendary Customer Experience awards (Recipient of TD Canada Trust 2023 Q4 Epic Awards)- Consistent LEI and compliance rating above target
EDUCATION
Fanshawe College
Postgraduate Degree
Conestoga College
Postgraduate Degree
Gujarat Technological University (GTU)
Bachelor of Engineering - BE
ABOUT RITU SHAH
A dynamic Senior Business Development Executive with a foundation in computer engineering and a passion for driving growth in the accounting and tax outsourcing sector. My journey from software development to business development has equipped me with a unique blend of technical insight and strategic business skills. Client Growth: I excel at identifying new opportunities, securing new clients, and expanding our service reach. Relationship Building: Building strong, lasting relationships with clients by understanding their needs and delivering beyond expectations is my forte. Continuous Learning: I believe in constantly upgrading my skills and staying ahead in our fast-evolving industry. Integrity and Accountability: These are the pillars that guide my professional journey. Let\'s connect! I\'m always open to discuss innovative business solutions or exploring new opportunities in the outsourcing world.
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