Ritu Priya
Senior Consultant at Microsoft
- Role
- Senior Consultant at Microsoft
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Ritu Priya
I have completed Bachelors in Technology(Information Technology). I believe that hard work will always leads us a step closer to success. One can always rely on me to deliver results by the best of my capabilities. My technical skills include System Design, backend development, Dynamics CRM, C#, Power platform, Azure Integration components, which I gained while working on projects. I am a music enthusiast and love to travel whenever possible.
Experience
Senior Consultant
Mar 2024 — Present · Hyderabad, IN
Dynamics 365 Customer Service-Requirement gathering and analysis of Business needs, Dynamics 365 Solution Development, Consulting.Business Scenarios : Email Ingestion and Routing, Created Dynamics 365 dashboards to provide real-time insights into email and case volumes, agent performance, and SLA compliance. Leveraged Power BI reports for advanced analytics to identify trends and bottlenecks.Sales - Opportunity Creation and Management, Product Management and processing.
Education
Haldia Institute Of Technology
Bachelor of Technology (B.Tech.), Information Technology
2010 — 2014
Creane Memorial School,Gaya
Intermediate, Physics , Chemistry, Maths
2007 — 2009
Skills
- Windows
- Sql Db2
- Data Structures
- Mysql
- C
- Powerpoint
- Photoshop
- Microsoft Office
- Core Java
- Sql
- .net
- Html
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