Ritu Madhwani
Strategy Consultant | Ops & Transformation | MECE | Lean | Tableau | CX Improvement | Business Problem Solver| Stakeholder Management
- Role
- Marketing and Strategy Consultant at Wipro
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Ritu Madhwani
As a Marketing and Strategy Consultant at Wipro, I specialize in leveraging management…
Experience
Marketing and Strategy Consultant
Jun 2022 — Present · Pune, IN
Strategy & Transformation Consultant | Business Growth Driver | Data-Led Decision MakerI\'m a results-oriented professional with 3+ years of experience delivering high-impact transformation and consulting initiatives across B2B, financial services, and D2C sectors. I specialize in breaking down complex business problems using consulting frameworks (MECE, SWOT, Porter\'s Five Forces, Issue Trees), driving operational improvements, and enabling data-backed strategic decisions.Currently at Wipro, I lead projects that combine process optimization, client retention, and cross-functional leadership — such as reducing customer dissatisfaction by 38%, saving $2M+ through Lean consulting, and driving SLA compliance across global service desks.What sets me apart is my ability to think like a consultant and act like an operator — I don’t just strategize, I execute. From contract negotiations with enterprise clients like Citi, to launching a D2C brand from scratch, I bring a unique blend of strategic thinking and hands-on delivery. Core Expertise:Strategy Consulting & Business TransformationProcess Reengineering & KPI/SLA GovernanceClient Negotiation & Retention StrategyRoot Cause Analysis (RCA), Change ManagementData Analytics: Tableau, Power BI, ExcelCross-border transitions, CX improvement, and market insights Currently pursuing: Lean Six Sigma Green Belt
Education
IBS Hyderabad
Mba, Digital Communication and Media/Multimedia
2020 — 2022
St. Joseph's Convent School, Bhopal
Higher Education, Science
2015 — 2017
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