Ritu Dwivedi

About Ritu Dwivedi

AI | GenAI | Data Science | Python | Azure | ML Enthusiast | Building Intelligent & Scalable Solutions Across DomainsWith 4.5+ years of industry experience at Wipro, I specialize in delivering impactful AI-powered and automation-driven solutions across healthcare, banking, and telecom domains. My expertise spans generative AI, machine learning, data analysis, intelligent automation, and building scalable systems tailored to real-world enterprise use cases. Currently part of an R&D team driving GenAI innovation for a leading global technology client, I focus on researching and developing optimized GenAI solutions—aligning cutting-edge trends (like LLMs, RAG, prompt engineering, and multimodal AI) with concrete business needs. Domain Experience: Healthcare:Built intelligent solutions using Vision AI to analyze videos and images, helping healthcare clients enhance operational insight and patient engagement.Developed a conversational assistant chatbot to help customer support agents handle insurance reimbursement and eligibility queries using NLP and secure data access. Banking & Finance:Led automation initiatives using Azure, Python, and OCR, including email parsing, Excel/PPT report generation, and document content extraction—significantly reducing manual overhead and turnaround time. Telecom:Contributed to building robust and scalable GenAI architectures to improve decision intelligence and optimize customer-facing operations in telecom service workflows. GenAI Innovation Lab:Developed multiple POCs centered on generative AI use cases, integrating technologies like OpenAI, LangChain, Azure OpenAI, vector stores, and retrieval augmentation to prototype conversational systems, document intelligence tools, and AI copilots. I hold a Data Science certification, with a strong background in:Python (automation, scripting, data handling)Machine Learning (classification, clustering, regression)Data scraping & cleaningData Visualization (Matplotlib, Seaborn, Plotly)ML & AI libraries: Scikit-learn, Pandas, NumPy, HuggingFace Transformers, OpenAI, LangChainCloud & MLOps tools: Azure AI services, Azure Functions, Flask I’m passionate about using AI to solve real business problems—from optimizing workflows to enhancing user experiences. Actively seeking opportunities in GenAI R&D, AI Product Engineering, Machine Learning, Python Automation, and Data Science roles—where innovation and execution drive value.Let’s connect and collaborate to shape the future of intelligent systems 🤝

Experience

1. Senior Project Engineer

   Wipro

   Apr 2024 — Present · IN

Education

• Motivational Pathway

  Bachelor of Technology - BTech

  2016 — 2020