Ritu Bhatia

About Ritu Bhatia

Hi, I’m Ritu. I help financial institutions maximize the value of their investment in Nasdaq’s fintech solutions, including AxiomSL and Calypso. In my role as Lead - Client Success Manager, I manage a portfolio of $10Mn+ ACV across European clients, including G-SIBs. I lead executive business reviews, drive strategic upsell and cross-sell opportunities, and implement retention programs - while partnering with Sales, Product, Customer Delivery, Support, and Engineering teams to ensure seamless execution and lasting impact.Earlier at Lynk Global, I partnered with McKinsey, Bain, BCG, and leading corporates on strategy and due‑diligence projects across FMCG, Banking, IT/Telecom, Automotive, and Pharma. I ranked among the Top 10 global performers, generated over $100K in individual revenue, and played a key role in scaling the Mumbai office from 20 to 100+ employees. I’m passionate about creating workplaces where people feel supported and energized. At Nasdaq Mumbai, I pioneered and lead the Health & Wellness Club, introducing programs that promote resilience and balance. As an Art of Living faculty with 11+ years of meditation practice, I design practical sessions on breathwork, focus, and mindfulness to help individuals thrive - both personally and professionally.A few things that make me, me: Languages spoken: 6 LinkedIn Top Thought Leadership Voice (2024)| LinkedIn Top Business Communications Voice (2023) Graphologist: I can analyze signatures and share personality insights (it’s a fun way to spark self‑awareness) I unwind with comedy movies - laughter is my reset button. If you’re exploring client success, fintech adoption, or wellbeing at work, let’s connect. I love building bridges between product, people, and outcomes.

Experience

1. Lead - Client Success Manager, Emea

   Nasdaq

   Apr 2026 — Present

   Director equivalent (Individual Contributor role).

Education

• JAI HIND COLLEGE, MUMBAI

  Bachelor of Commerce (B.Com.), Business/Commerce, Business Management

  2011 — 2016

• Xavier Institute Of Management and Research

  Master of Business Administration - MBA, Marketing

  2017 — 2019

• Manipal Academy of Higher Education

  Digital Marketing, Google Ad words, SEO

  2016 — 2016

• University of Mumbai

  Diploma in German Language, German Language and Literature

  2012 — 2015

Skills

• Organization Skills
• Teamwork
• Team Management
• Event Planning
• Management
• Microsoft Word
• Human Resources
• Creativity Skills
• Marketing Strategy
• Market Research
• Negotiation
• Communication
• Leadership
• Event Management
• Customer Service
• Research
• Powerpoint
• Marketing
• Team
• Public Speaking
• Strategic Planning
• Interpersonal Communication
• Social Media
• Business Development
• Microsoft Office
• Sales