Rittick Dhara

About Rittick Dhara

As Systems Engineer at TCS, I specialize in Wintel and VMware operations, optimizing…

Experience

1. Systems Engineer

   Tata Consultancy Services

   Jun 2025 — Present

   Administered VMware vSphere environments including vCenter and ESXi hosts, ensuring continuous uptime, resource optimization, and high system availability. Built, cloned, and deployed virtual machines from templates, improving provisioning speed and standardizing VM deployment across environments. Configured and maintained VMware features such as High Availability (HA), Distributed Resource Scheduler (DRS), vMotion, and Storage vMotion for workload balancing and minimal downtime. Executed P2V and V2V migrations using VMware Converter, reducing disruption during infrastructure transitions and consolidations. Managed snapshots and Fault Tolerance (FT) to ensure data protection and VM availability during maintenance windows and unexpected failures. Monitored performance metrics and configured alerts in vCenter, improving incident response times by 25% through proactive resolution and root cause analysis. Provided advanced support for Windows Server infrastructure, resolving P1 and P2 incidents within SLA targets (98% compliance). Performed regular patching using WSUS and SCCM, achieving 100% compliance in monthly update cycles and ensuring vulnerability mitigation. ESXi host patching and upgrades, vCenter server upgrades and maintenance, VM creation, migration, and decommissioning. Monitored server health, CPU/memory utilization, and system alerts using SolarWinds. Administered Nutanix AHV environments using Prism Central and Prism Element, performing cluster health checks, upgrades, and workload optimization. Handled server hardware lifecycle across Dell PowerEdge (via iDRAC), HP ProLiant (via iLO), and Cisco UCS environments, including firmware updates, remote diagnostics, and health monitoring. Utilized Dell OpenManage Enterprise (OME), Cisco Intersight, and HP iLO for centralized management, system alerts, and server provisioning tasks. Coordinated and managed support cases with vendors such as Dell, HP, VMware, and Nutanix for hardware replacements.

Education

• JANGIPARA D N HIGH SCHOOL

  HIGHER SECONDARY

  2016 — 2018

• Borhal Kamala Devi Pratisthan

  Secondary

• Cooch Behar Government Engineering College

  Bachelor's degree

  2018 — 2022