Ritik Singh
Enhancing Customer Feedback Management for Global Brands @Sprinklr | IIT Roorkee
- Role
- Senior Product Analyst at Sprinklr
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Ritik Singh
Product Manager with 3 years of experience building 0-to-1 B2B SaaS products at Sprinklr-…
Experience
Senior Product Analyst
Jul 2023 — Present · Gurugram, IN
Working on the development of AI+ Survey Builder, reducing survey creation effort by 90% using Gen-AI prompts.Developing a behavioral analytics tool tracking click patterns, form drop-offs, and session replays, improving user journey insights for conversion optimization.Spearheading a comprehensive user testing initiative, gathering feedback from early adopters to refine survey features and improve response collection flow.Conducting competitive benchmarking, analyzing rival platforms to identify gaps and implement best practices, increasing feature competitiveness.Enhancing survey response validation mechanisms, implementing fraud detection and response filtering, leading to a 20% increase in response reliability.
Education
Indian Institute of Technology, Roorkee
Bachelor of Technology - BTech, Production and industrial
2019 — 2023
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.