Ritika Tamgole
Service Manager @TCS America , Indianapolis | University of Massachusetts, Boston | Business Analytics | Project management | Change Management | Power BI | SQL | Tableau | ServiceNow | Quality Docs
- Role
- Service Manager at Tata Consultancy Services
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Ritika Tamgole
I am a Business Analytics professional with a strong foundation in data analysis, business intelligence, and project management. I have completed my Master’s degree in Business Analytics from the University of Massachusetts Boston and am passionate about leveraging data-driven insights to optimize processes and drive decision-making.Throughout my experience, I have worked with diverse projects across industries, including healthcare, pharmaceuticals, and sales. At Bright Mind Enrichment, I lead a team focused on data analysis, forecasting, and visualization to support regulatory compliance and process optimization. I have successfully designed and implemented dashboards and visual reports to enhance strategic planning and decision-making across multiple teams.In my previous role at Capgemini, I optimized sales data accuracy, developed reports using Oracle OTBI and BI Publisher, and implemented cost-cutting strategies that improved operational efficiency. In my role at SNS Technosys, I have also worked on high-impact projects like the analysis of an IoT-based wireless spirometer solution for a pharmaceutical company, improving diagnostic accuracy and product optimization.I am proficient in tools such as SQL, R, Python, Tableau, and Power BI, with a solid understanding of business systems like Oracle E-Business Suite and Jira. My focus is on creating actionable insights from complex data, streamlining workflows, and driving continuous improvement in both operations and customer satisfaction.
Experience
Service Manager
May 2025 — Present · Indianapolis, IN, US
Education
Dy Patil College of Engineering
Bachelor of Engineering - BE, Electronics and Telecomunication
2017 — 2021
University of Massachusetts, Boston
Masters, Business Analytics
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