Ritika Raj
Enterprise Customer Success | Cloud Data Governance | MDM Saas | B2B SaaS
- Role
- Customer Success Maager at Salesforce
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ritika Raj
Life Mantra: Strive not to be a success, but to be of value.Customer Success Manager at Informatica (EMEA) with 10+ years in Cloud B2B SaaS CX, focused on turning complex technology into meaningful business outcomes.I partner with enterprise customers to drive product adoption, deliver guided and custom onboarding, and act as a trusted accountability partner, helping teams realize value faster and sustain long-term success.With an engineering background and a creative, alternative way of thinking, I bridge the gap between technology, adoption, and customer value.Always passionate about customer advocacy, strong relationships, and outcomes that matter.
Experience
Customer Success Maager
Mar 2026 — Present · Bengaluru, IN
Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Bachelor of Engineering - BE, Information Technology
2010 — 2014
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