Ritika Raheja
Senior Client Partner | IT Services & Consulting | Business Development | CRM | Talent Acquisition | Strategic Partnerships | Helping Enterprises Scale with Tailored Tech & People Solutions
- Role
- Senior Client Service Associate at Sankalp Technology Services Sts
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ritika Raheja
Passionate about connecting people, potential, and purpose - I’m a Talent Acquisition…
Experience
Senior Client Service Associate
Sankalp Technology Services Sts
Sep 2024 — Present
Built and managed a portfolio of high-value clients, resulting in a 25% increase in account retention-Led strategic staffing initiatives that filled niche IT roles within 2 weeks on average-Collaborated with cross-functional teams to implement CRM systems, improving lead conversion by 30%-Conducted market research that uncovered 15+ new business opportunities in the first 3 months-Negotiated SLAs and pricing structures for enterprise clients, securing long-term contracts-Managed client relationships and provided IT consulting services for lead generation and talent acquisition-Communicated effectively with clients to understand their needs and provide solutions-Utilized CRM systems to track client interactions and manage accounts-Collaborated with internal teams to ensure successful resource augmentation and staffing for clients.
Education
University of Rajasthan
Bbm, Business Administration and Management, General
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