Ritika Maggu

Solution Engineer | AI & CRM Strategist | Presales Enthusiast | Real Estate, Travel & Culture Lover | Coffee Aficionado β˜•πŸŒ

Role
Lead Solution Engineer - Salesforce at Salesforce
Location
Gurugram, HR, IN
LinkedIn followers
500 followers

About Ritika Maggu

Over 10 years of experience in implementing successful sales strategies and driving revenue through building/maintaining business relationships. With experience spread across Presales/Sales supporting all aspects of technical sales activities and channel development for the company’s products and services. I have been able to consistently penetrate new markets to ensure growth.

Experience

  1. Lead Solution Engineer - Salesforce

    Salesforce

    Jan 2024 β€” Present Β· Gurugram, IN

    Customer-Centric Innovation – Conducting deep customer discoveries and delivering compelling demonstrations to showcase ROI and drive adoption. AI & Agentforce Leadership – Leading AI-driven CRM and Agentforce innovations at customer organizations, enabling them to enhance productivity, automation, and customer engagement. Thought Leadership & Enablement – Leading customer-facing webinars and events focused on Salesforce innovations and Agentforce, empowering businesses to maximize CRM potential. Market Expansion & Growth – Spearheaded the Reseller Infusion Series, achieving market share growth from 0 to 500K in just two quarters for small business resellers. Leadership & Diversity Advocate – Nominated for and completed the Women in Leadership Development Program, positioning for future leadership roles and driving female representation in tech.

Education

  • Institute of Engineering and Technology,Alwar

    B.Tech, Computer Science

    2006 β€” 2010

  • Institute of engineering and technology, Alwar

    Bachelor of Technology (B.Tech.), Computer Science

    2006 β€” 2010

Skills

  • Replication
  • Nas
  • Unix
  • Hp-UX
  • San
  • Veritas Volume Manager
  • Srdf
  • Operating Systems
  • Sql
  • Emc Storage Solutions
  • Clariion
  • Storage
  • Emc Networker
  • Vmware
  • Netapp
  • Nfs
  • Symmetrix
  • Emc Storage
  • Emc Celerra
  • Cisco Technologies
  • Emcisa
  • Brocade
  • Storage Management
  • Vsphere
  • Storage Virtualization
  • Solutions Enabler
  • Storage Area Networks
  • Time Finder Software

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Ritika Maggu β€” Lead Solution Engineer - Salesforce at Salesforce in Gurugram, HR, IN | Unifers