Ritika Maggu
Solution Engineer | AI & CRM Strategist | Presales Enthusiast | Real Estate, Travel & Culture Lover | Coffee Aficionado βπ
- Role
- Lead Solution Engineer - Salesforce at Salesforce
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Ritika Maggu
Over 10 years of experience in implementing successful sales strategies and driving revenue through building/maintaining business relationships. With experience spread across Presales/Sales supporting all aspects of technical sales activities and channel development for the companyβs products and services. I have been able to consistently penetrate new markets to ensure growth.
Experience
Lead Solution Engineer - Salesforce
Jan 2024 β Present Β· Gurugram, IN
Customer-Centric Innovation β Conducting deep customer discoveries and delivering compelling demonstrations to showcase ROI and drive adoption. AI & Agentforce Leadership β Leading AI-driven CRM and Agentforce innovations at customer organizations, enabling them to enhance productivity, automation, and customer engagement. Thought Leadership & Enablement β Leading customer-facing webinars and events focused on Salesforce innovations and Agentforce, empowering businesses to maximize CRM potential. Market Expansion & Growth β Spearheaded the Reseller Infusion Series, achieving market share growth from 0 to 500K in just two quarters for small business resellers. Leadership & Diversity Advocate β Nominated for and completed the Women in Leadership Development Program, positioning for future leadership roles and driving female representation in tech.
Education
Institute of Engineering and Technology,Alwar
B.Tech, Computer Science
2006 β 2010
Institute of engineering and technology, Alwar
Bachelor of Technology (B.Tech.), Computer Science
2006 β 2010
Skills
- Replication
- Nas
- Unix
- Hp-UX
- San
- Veritas Volume Manager
- Srdf
- Operating Systems
- Sql
- Emc Storage Solutions
- Clariion
- Storage
- Emc Networker
- Vmware
- Netapp
- Nfs
- Symmetrix
- Emc Storage
- Emc Celerra
- Cisco Technologies
- Emcisa
- Brocade
- Storage Management
- Vsphere
- Storage Virtualization
- Solutions Enabler
- Storage Area Networks
- Time Finder Software
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