Ritika M
Principal Consultant at Med Sales 360 | Resume, LinkedIn & Naukri Profile Revamp exclusively for medical sales | Clients Landed Interviews After Makeover | Follow for Job Alerts & Growth Tips
- Role
- Assistant Manager at Net Impact Solutions
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Ritika M
I help Medical Sales professionals discover relevant opportunities and strengthen their…
Experience
Assistant Manager
Feb 2023 — Present · Noida, IN
Crafted impactful B2B and internal communicationHandled investigation, client resolution, and email recovery workflows.• Hands-on experience with SaaS tools like CRM, Freshdesk, Zoho, Kaleyra, and Trello across FinTech and banking operations.• Handled high-value customer escalations using internal CRM tools; developed fraud insight content that helped reduce escalations and improved client trust.• Created proactive content strategies and SOP drafts for fraud control and investigation teams, aligned with regulatory and operational standards.Attained experience of working with different line of business.
Education
Summer Fields School - India
11th & 12th, Humanities
Delhi University
Bachelor's degree, Political Science and Government
2009 — 2013
Delhi University
Masters degree, Political Science and Government
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