Ritika Jain
TCSA- Amazon Web Services || Ex Customer Support Executive in MyGate || SAAS
- Role
- Technical Customer Servie Associate at Amazon Web Services (AWS)
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ritika Jain
Experienced customer service professional dedicated to provide last mile support and ensure customer satisfaction.I am eager to bring my skills and knowledge to a new opportunity, where I can make a meaningful impact on the people and culture of an organisation. Proficient in MS Office and communication skills.Talks about Recruiting, Employees engagement, Employee retention, Provident Fund, ESIC, Grievances handling, Problem resolution.Worked with MyGate over an year as an account manager resolving day to day queries of end customers ensuring stronger relationship with our partners.Prior to which I have worked with IB Group for 1.2 years as an HR Executive and with ICICI Bank (Regional Office) for 3 months as a Deputy Manager-I. I did PGDM in finance and marketing and Diploma in Human Resources also completed my graduation in B.Com.
Experience
Technical Customer Servie Associate
Dec 2024 — Present · Bengaluru, IN
I am delighted to announce that I have joined Amazon Web Services (AWS) as a Technical Customer Service Associate.This opportunity allows me to enhance my expertise in customer support while diving deeper into the dynamic world of cloud computing. I look forward to collaborating with an innovative team and contributing to AWS’s mission of empowering businesses worldwide
Education
SiMER
PGDM , Finance and Marketing
2019 — 2021
Jamuna Lalita Manek Gayatri vidya peeth Rajnandgaon Chhattisgarh
12th from CBSE board, Commerce
Govt. Digvijay College, Rajnandgaon
Bachelor of Commerce - BCom, BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
Saylor University
Diploma of Education, Human Resources Management
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