Ritika Gupta

About Ritika Gupta

Ritika is a Customer Success Manager working at CollegeDunia. She is a fast learner, hardworking, highly energetic, always motivated, and a responsible person with a strong work ethic. Her role as a CSM is full of challenges, responsibilities, and commitments. She is involved in managing multiple stakeholders (Internal and External) under demanding situations. She has gained skills to execute stakeholder requirements by meeting targets and deadlines. Currently, she is taking care of the clients from the North Zone and has helped her team achieve targets through continuous analysis and optimization. She is a team player, as she is always available to help and guide people around her. She has a passion for learning and is always in search of new opportunities to gain knowledge wherever she can find it. Ritika has a keen interest in Design thinking for business strategy and entrepreneurship. She has been awarded several scholarships for excellent academic performance. Her skills involve Social Media Marketing, Microsoft C-suite, Power BI, Tableau, Customer Relationship Management, Stakeholder Management and Problem Solving. Her hobbies include learning languages like French and Spanish, and she loves spending quality time with friends and family.

Experience

1. Google Ads (Ai) Specialist

   Google

   Mar 2023 — Present · IN

Education

• Birla Institute of Management Technology (BIMTECH)

  PGDM, PGDM

  2020 — 2022

• University of Delhi (DU)

  B.A. (hons.) Economics, Economics

  2016 — 2019