Ritika Gupta
Billing Support Specialist | Invoice Resolution Expert | Billing Configuration | Financial Insights | Proactive Efficiency Enhancement | Aspiring Finance Professional
- Role
- Billing Support Specialist at TELUS Digital
- Location
- Ludhiana East, PB, IN
- LinkedIn followers
- 500 followers
About Ritika Gupta
I\'m Ritika Gupta, and I\'m passionate about delivering excellence in billing support. With over a year of dedicated service as a Billing Support Specialist at TELUS Health (formerly known as Lifeworks), I\'ve honed my skills and deepened my expertise in resolving complex invoice issues.My Experience:In my role, I have had the privilege of supporting our valued customers and Customer Success Managers (CSMs) in swiftly resolving any invoice-related challenges. I thrive in the dynamic world of billing, ensuring that our clients receive accurate and timely invoices.I\'m proud to provide my expertise in configuring precise billing setups within our internal systems. My goal is to proactively reduce the occurrence of future billing issues, ultimately contributing to a more efficient and effective billing process for our clients.One of the most rewarding aspects of my role is acting as a financial subject matter expert. I take great pleasure in assisting our customers in understanding their invoices better, simplifying complex financial data, and providing valuable insights to help them make informed decisions.My Approach:My approach to billing support is rooted in a commitment to precision, clear communication, and a passion for problem-solving. I am dedicated to collaborating with multiple teams and systems to uncover the root causes of incorrect invoices. Once identified, I work diligently to make the necessary corrections, ensuring the integrity and accuracy of all future invoices.Connect with Me:I am always eager to connect with like-minded professionals, whether to discuss billing and invoicing challenges, share insights, or explore potential collaborations. Feel free to reach out if you\'d like to connect, share experiences, or explore how we can work together to streamline and enhance billing processes.Thank you for visiting my LinkedIn profile, and I look forward to engaging with you.
Experience
Billing Support Specialist
Jun 2022 — Present · Gurugram, IN
Education
Kamla Lohtia Sanatan Dharam College - India
Bachelor of Commerce - BCom hons. with management
2018 — 2021
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