Ritika Dubey
Senior Specialist, Client Partnership @Randstad Global Capability Center
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WORK HISTORY
Senior Specialist, Client Partnership @Randstad Global Capability Center
Driving strategic client engagement and recruitment delivery across enterprise accounts. Acting as a key bridge between client stakeholders, VMS partners, and internal recruitment teams to ensure seamless execution and SLA adherence.Core Responsibilities: • Managing end-to-end client communication with Hiring Managers, Program Leads, and key stakeholders • Leading supplier/VMS intake calls and translating business requirements into actionable hiring strategies • Partnering with VMS platforms such as TAPFIN and Pontoon for requisition flow and process alignment • Overseeing requisition distribution, prioritization, and pipeline health tracking • Driving performance for aligned recruiters and ensuring quality submissions within defined timelines • Monitoring submission-to-interview and interview-to-offer ratios to improve delivery efficiency • Coordinating onboarding, start confirmations, and stakeholder updates • Acting as escalation point for client and internal concernsFocused on strengthening long-term client relationships, improving hiring turnaround time, and enhancing overall delivery performance.
EDUCATION
ITER
Bachelor's degree, Electrical, Electronics and Communications Engineering
ABOUT RITIKA DUBEY
Results-driven Client Service Manager and Recruitment Professional with 5+ years of experience in client management, stakeholder engagement, and strategic talent acquisition. Skilled in working with MSPs, program coordinators, and hiring managers to deliver seamless recruitment support. Proficient in tools like Beeline, ATS, and CRM platforms. Recognized for building strong client relationships and driving successful offer conversions through strategic partnerships.
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