Ritika Dadwal
Customer Success Manager at Locobuzz | Ex- Naukri, Times Internet | M.Tech, Information Technology
- Role
- Customer Success Manager at Locobuzz
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Ritika Dadwal
A customer success professional with 8 years of experience in client relationship…
Experience
Customer Success Manager
Jul 2023 — Present
I generate innovative ideas to support customers and enhance brand awareness while assisting them in adopting our technology by addressing their questions and directing them to relevant educational resources. By leveraging client feedback, I continuously improve the customer experience and enhance scalability through targeted one-to-many communications. I stay updated on product launches to provide effective support to both clients and the internal team. Additionally, I build case studies that showcase the positive impact of customer loyalty and collaboration with our organization, benefiting both clients and our internal stakeholders.
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