Ritik Rajgopal
PROCESS ASSOCIATE AT IBM
- Role
- Process Associate at IBM
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Ritik Rajgopal
Unified Mentor Private Limited provided hands-on experience in data analysis during the internship, where contributions included supporting real-time projects and leveraging expertise in business analysis and SAP Analytics Cloud. Certifications in Python and business analysis further enhanced the ability to extract insights and streamline data processes. Currently advancing technical knowledge with a diploma in Data Science and Analytics with AI at Itvedant, building on a strong academic foundation with a BBA in Finance. Dedicated to bridging financial and analytical domains to foster data-driven decision-making in collaborative environments.
Experience
Process Associate
Feb 2026 — Present · Gurugram, IN
Process Associate – Order Management (Healthcare | Voice) IBMWorking as a Process Associate in a healthcare voice process, responsible for managing order-related interactions and ensuring accurate order processing.Key Responsibilities:Handling inbound/outbound voice calls for healthcare order managementProcessing and updating orders with high accuracyResolving customer queries and order discrepanciesCoordinating with internal teams to meet SLA and quality standardsEnsuring compliance with healthcare and data privacy guidelinesProud to be part of IBM, delivering efficient and compliant healthcare support.
Education
Institute of Management Education, Ghaziabad
Bachelor of Business Administration - BBA, Finance, General
DTEA School
Class 10th , General
ITVEDANT
DIPLOMA, MASTERS IN DATA SCIENCE AND ANALYTICS WITH AI
DTEA School
CLASS 12TH , Business/Commerce, General
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