Ritik Raj Verma
Relationship Manager | PGDBA – Marketing & CRM | Business Development & Client Relations | Certified in Financial Analysis, Valuation & Risk Management | Digital Marketing | B2B Sales & Strategy
- Role
- Relationship Manager at Petpooja
- Location
- Jaipur, IN
- LinkedIn followers
- 500 followers
About Ritik Raj Verma
Growth-oriented professional with experience in vendor management, client servicing…
Experience
Relationship Manager
Oct 2025 — Present · Jaipur, IN
As a Relationship Manager at Petpooja, I bridge the gap between our technology and the clients who rely on it to run their businesses smoothly. My role focuses on building long-term relationships with restaurant partners, ensuring they maximize the value of our POS ecosystem through continuous support, training, and business insights. Key Responsibilities:Managing client relationships across multiple regions and ensuring seamless onboarding.Collaborating with sales, product, and support teams to address client needs effectively.Driving customer satisfaction, retention, and growth by providing strategic guidance.Identifying upselling and cross-selling opportunities to enhance business value.Analyzing client feedback to help improve product experience and service quality. Key Skills:Customer Relationship Management | Client Retention | Communication | Sales Strategy | Product Training | CRM Tools | Negotiation | Business Growth
Education
Symbiosis Centre for Distance Learning
PG Diploma In Business Administration , Marketing & CRM
University of Rajasthan
Bachelor of Arts - BA, Economics
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