Ritik Pandya
Marketing and finance Enthusiast | MBA student | Passionate About Brand Strategy and financial Growth
- Role
- Client Servicing Department at IndiaMART InterMESH Limited
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Ritik Pandya
MBA candidate specializing in Finance & Marketing with a passion for driving business growth through data-driven insights and creative strategy. Skilled in financial analysis, marketing strategy, and business operations, my aim to bridge numbers with narratives to deliver measurable impact. Always eager to learn, collaborate, and contribute to innovative solutions.
Experience
Client Servicing Department
Jan 2026 — Present · Ahmedabad, IN
Working at India’s largest B2B digital marketplace, I am responsible for managing and strengthening relationships with existing clients, ensuring maximum utilization of IndiaMART’s platform to support their business growth.Key Responsibilities:Managed a portfolio of SME and business clients, acting as their primary point of contactOnboarding new clients and guided them on effective utilization of IndiaMART’s digital products and servicesProvided end-to-end post-sales support, resolving client queries and ensuring high customer satisfactionConducted regular follow-ups to improve client engagement, renewals, and long-term retentionHelped clients enhance lead quality, online visibility, and conversion through platform optimizationCoordinated with internal sales, operations, and support teams for timely issue resolutionIdentified upselling and cross-selling opportunities aligned with client business requirementsMaintained accurate client records and performance data using CRM tools
Education
Shri Vaishnav Vidyapeeth Vishwavidyalaya, Indore
Bachelor of Business Administration - BBA
Renaissance University, Indore
Postgraduate Degree, MBA Marketing and finance
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