Ritik

About Ritik

As an Associate Client Executive with over 5 years of diverse experience in client management, global training operations, and data-driven solutions, I specialize in ensuring seamless execution of high-impact learning programs. Currently at NIIT MTS, I lead end-to-end coordination of global training initiatives, having successfully managed over 150+ sessions for 3,500+ learners worldwide.My background spans client relationship management, data analysis, and project coordination—bringing together operational efficiency with a client-first mindset. Previously, at Eminenture Pvt Ltd, I led cross-functional teams, oversaw service delivery for UK-based clients, and enhanced marketing automation strategies.

Experience

1. Senior Associate Team Lead

   EY

   Jun 2025 — Present · Kochi, IN

   Manage end-to-end learning deployment across EY UKI and CBS teams2. Coordinate course scheduling, facilitator logistics, and virtual learning (vILT) production3. Oversee SuccessFactors and SharePoint content management4. Support budget tracking, forecasting, and financial reporting for learning programs5. Collaborate with global stakeholders and cross-functional teams to ensure smooth execution6. Coach and mentor GDS TSS administrators to enhance regional learning operations7. Drive process improvement and maintain operational excellence8. Provide on-site and virtual support for training events and conferences9. Ensure CE credit allocation and compliance for learners and instructors10. Contribute to talent development initiatives and onboarding of new team members

Education

• Delhi University

  Bachelor of Commerce - B.Com (H)

• Dr. Radhakrishnan International School

  School of Open Learning Delhi University, Business/Commerce, General

  2014 — 2018