Ritica Iyengar
Product Project Manager @Mercedes-Benz Research And Development India
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WORK HISTORY
Product Project Manager @Mercedes-Benz Research And Development India
Bengaluru, IN
Key ResponsibilitiesOwn the product strategy and roadmap for an internal platform product focused on governance, compliance, andtrust across the software delivery lifecycle in a regulated enterprise environment.• Defined product vision and multi-quarter roadmap for governance and compliance capabilities supportingmultiple engineering teams.• Led discovery and prioritization, translating audit, regulatory, and business needs into platform features.• Authored epics, features, and detailed user stories; partnered closely with engineering to deliver iterative value.• Collaborated with business, quality, and security stakeholders to align on outcomes, success metrics, andadoption goals.• Established product success signals including platform adoption, compliance readiness, and delivery visibility.Project Manager / Product Operations LeadMercedes-Benz Research & Development India | Bengaluru | Mar 2022 – Aug 2025• Built the foundational governance and operating model that evolved into a formal platform product.• Standardized delivery and audit processes, improving compliance readiness by over 30%.• Defined OKR-driven strategy across cost, quality, people, and technology, improving leadership alignment by40%.• Created executive-level product narratives and dashboards, directly contributing to additional Europeanbusiness wins.• Led cross-functional initiatives increasing collaboration, predictability, and delivery confidence across teams.
EDUCATION
MITSOM | MIT School of Management
Master's degree, Human Resources Management/Personnel Administration, General
Indira School Of Communication
Bachelor of Arts (B.A.), Journalism & Mass Communication
ABOUT RITICA IYENGAR
Program & Operations LeaderWith 11.6 years of experience driving transformation across IT and Automotive industries at Mercedes-Benz Research and Development India (MBRDI). Strategic Project & Program ManagementEmpowering organizations to achieve operational excellence through process automation, strategy building, and continuous improvement, while leading cross-functional teams and ensuring stakeholder alignment. Reliable Change DriverA proactive leader skilled at designing, executing, and optimizing business processes that improve delivery, efficiency, and overall performance. Key Skills Highlights: Business Transformation & Operational ExcellenceLeading global initiatives that enhance productivity, reduce cycle times, and strengthen business agility. Process Automation & Continuous ImprovementLeveraging Lean Six Sigma, Agile, and AI tools to build intelligent, scalable workflows that drive measurable outcomes. Strategy Building & ExecutionTranslating business goals into actionable strategies that align with organizational objectives and long-term growth.🤝 Stakeholder & Cross-Functional LeadershipBuilding strong partnerships across technical and functional teams to deliver complex, high-impact programs. Project & Program Management ExpertiseCertified in Prince2, Agile, and Lean Six Sigma, ensuring structured delivery with focus on quality, risk mitigation, and value creation. AI & Data-Driven Decision MakingUtilizing AI-based tools to improve project visibility, reporting, and predictive analysis for smarter operations.
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