Rithwik Jyotiraditya

Senior Customer Success Manager | SaaS | US & EMEA | Renewals, Expansion, Enterprise Accounts

Role
Senior Customer Success Manager at SeekOut
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Rithwik Jyotiraditya

Experienced Account Management Professional Specializing in SaaS Sales, Client Retention, and Revenue GrowthAs a dedicated Account Manager with extensive experience in SaaS, PR, and cloud solutions, I focus on driving client success, optimizing satisfaction, and achieving revenue growth. I consistently exceed sales targets and build lasting client relationships. My expertise includes managing large account books, cross-selling, upselling, and excelling in client retention and account expansion.Key Skills and Achievements:Client Retention: Achieved 100% retention in my current role, ensuring ongoing satisfaction and loyalty.Revenue Growth: Generated $1M+ in revenue growth through strategic account management, cross-selling, and upselling.SaaS Sales Expertise: Proven success in SaaS sales, with deep knowledge of PR and cloud solutions.Relationship Building: Skilled in engaging C-level executives and key stakeholders to foster strong partnerships.Technical Proficiency: Proficient in Salesforce, LinkedIn Sales Navigator, ZoomInfo, and Power BI for data-driven decision-making.Professional Journey:At Agility PR Solutions, I manage mid-market accounts, driving upsell and cross-sell revenue. My experience at Freshworks honed my skills in engaging stakeholders and delivering tailored cloud solutions, leading to enhanced client satisfaction.Continuous Learning:I stay at the forefront of SaaS and PR industries by regularly enhancing my skills through ongoing education. My approach to account management focuses on understanding client needs, anticipating challenges, and delivering solutions that drive success.Beyond Work:I enjoy mentoring aspiring sales professionals and sharing insights on account management strategies. I am passionate about community involvement and actively participate in volunteer initiatives supporting career development.Looking Ahead:I am eager to continue growing in my career and contributing to innovative projects. Let’s connect and explore how we can collaborate to achieve mutual success!

Experience

  1. Senior Customer Success Manager

    SeekOut

    Aug 2025 — Present · Bengaluru, IN

Education

  • University of Liverpool

    Master's degree, International Business

    2018 — 2019

  • Symbiosis School of Economics

    Bachelor's degree, Economics

    2015 — 2018

Skills

  • Adobe Photoshop
  • Wavepad
  • Singing
  • Columns
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Powerpoint

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Rithwik Jyotiraditya — Senior Customer Success Manager at SeekOut in Bengaluru, KA, IN | Unifers