Rithesh Kumar
Fraud Analyst @Virgin Money
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WORK HISTORY
Fraud Analyst @Virgin Money
GB
Delivered optimised solutions to fraud queries, offering personalised solutions by screening data with voice and demographic profiling simultaneously exhibiting superlative skill in customer service.• Collaborated with cross-functional teams to resolve complex anomalies efficiently within TS2 backend application software, while supporting colleagues as a supervisor, fostering a collaborative team environment.• Ensured compliance with GDPR regulatory standards by accurately documenting customer interactions and maintaining confidentiality in client’s database, achieving exemplary handling time and professionalism
EDUCATION
Narayana Institute
Intermediate, MPC
Cranfield University
Master of Science - MS, Thermal Power-Gas Turbine Technology
Gokaraju Rangaraju Institute of Engineering and Technology
Bachelor of Technology - BTech, Mechanical Engineering
Ramadevi Public School
ICSE High School
ABOUT RITHESH KUMAR
As a Cranfield University alumnus with an MSc in Thermal Power-Gas Turbine Technology, my journey led me to a dynamic role at Virgin Money where I work as a Fraud Analyst. My background includes designing and simulating ideal solutions for various challenging problems, irrelevant to the field. I believe strategic thoughts, communicating ideas and reflecting emphatic resonance between subjects is essential to solve a problem. Delivering competent solutions to complex problems is what I enjoy the most.
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