Ritesh J.
Salesforce Technical Architect & Solution Manager ☁️ | 4x Certified Salesforce Pro | Customer Success Leader | Driving Digital Transformation with Scalable Cloud Solutions
- Role
- Senior Manager Salesforce & Technology Practice at EXL
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Ritesh J.
Salesforce Expert | Digital Transformation Leader | AI & Cloud Solutions ArchitectWith 14+ years of experience in Salesforce, I specialize in transforming business challenges into scalable, high-impact solutions. As a multi-certified Salesforce professional (Certified Administrator, AI Associate, AI Specialist) and an All-Star Ranger (700+ badges), I combine deep technical expertise with strategic vision to drive efficiency, innovation, and measurable growth.What I Bring to the Table: End-to-End Salesforce Leadership – From architecture to execution, I design and implement solutions that boost efficiency by 25%+, cut delivery times by 30%, and increase profits by 23%. Technical Mastery – Proficient in Apex, LWC, Flows, SOQL, Integrations (Tableau, Power BI), and AI-driven automation. Strategic Problem-Solving – Passionate about leveraging data-driven insights and risk management to align Salesforce solutions with business goals. Collaborative Leadership – Experienced in partnering with enterprise architects, stakeholders, and cross-functional teams to deliver seamless digital transformations.Looking For:I’m actively seeking opportunities as a Customer Success Manager, Technical Project Manager, Salesforce Solution Architect, or Engineering Manager where I can harness the full power of Salesforce to optimize processes, enhance customer experiences, and future-proof organizations.Let’s Connect!If you’re looking for a results-driven Salesforce expert to lead high-impact projects or explore innovative solutions, I’d love to chat.
Experience
Senior Manager Salesforce & Technology Practice
Oct 2025 — Present · Gurugram, IN
Education
St. Anselm's Sr.Sec.School, Bhilwara
AISSCE, SCIENCE
2004 — 2005
University of Rajasthan
Bachelor of Engineering (B.E.), Information Technology
2005 — 2009
Symbiosis Centre for Distance Learning
PGDBA, CRM
2010 — 2012
Skills
- Ricef
- Oracle
- Requirements Analysis
- Sap Implementation
- Erp
- Webdynpro
- Sap
- Databases
- Pl/Sql
- Business Process
- Data Dictionary
- Pp
- Smartforms
- Oracle Sql
- Report Programming
- Java
- Forms Design
- Sap Netweaver
- Business Intelligence
- Microsoft Sql Server
- Sapscript
- Sap Erp
- Enterprise Resource Planning (Erp)
- Sdlc
- Abap
- Sap R/3
- Sql
- Sap Sd
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