Ritesh J.

Salesforce Technical Architect & Solution Manager ☁️ | 4x Certified Salesforce Pro | Customer Success Leader | Driving Digital Transformation with Scalable Cloud Solutions

Role
Senior Manager Salesforce & Technology Practice at EXL
Location
Gurugram, HR, IN
LinkedIn followers
500 followers

About Ritesh J.

Salesforce Expert | Digital Transformation Leader | AI & Cloud Solutions ArchitectWith 14+ years of experience in Salesforce, I specialize in transforming business challenges into scalable, high-impact solutions. As a multi-certified Salesforce professional (Certified Administrator, AI Associate, AI Specialist) and an All-Star Ranger (700+ badges), I combine deep technical expertise with strategic vision to drive efficiency, innovation, and measurable growth.What I Bring to the Table: End-to-End Salesforce Leadership – From architecture to execution, I design and implement solutions that boost efficiency by 25%+, cut delivery times by 30%, and increase profits by 23%. Technical Mastery – Proficient in Apex, LWC, Flows, SOQL, Integrations (Tableau, Power BI), and AI-driven automation. Strategic Problem-Solving – Passionate about leveraging data-driven insights and risk management to align Salesforce solutions with business goals. Collaborative Leadership – Experienced in partnering with enterprise architects, stakeholders, and cross-functional teams to deliver seamless digital transformations.Looking For:I’m actively seeking opportunities as a Customer Success Manager, Technical Project Manager, Salesforce Solution Architect, or Engineering Manager where I can harness the full power of Salesforce to optimize processes, enhance customer experiences, and future-proof organizations.Let’s Connect!If you’re looking for a results-driven Salesforce expert to lead high-impact projects or explore innovative solutions, I’d love to chat.

Experience

  1. Senior Manager Salesforce & Technology Practice

    EXL

    Oct 2025 — Present · Gurugram, IN

Education

  • St. Anselm's Sr.Sec.School, Bhilwara

    AISSCE, SCIENCE

    2004 — 2005

  • University of Rajasthan

    Bachelor of Engineering (B.E.), Information Technology

    2005 — 2009

  • Symbiosis Centre for Distance Learning

    PGDBA, CRM

    2010 — 2012

Skills

  • Ricef
  • Oracle
  • Requirements Analysis
  • Sap Implementation
  • Erp
  • Webdynpro
  • Sap
  • Databases
  • Pl/Sql
  • Business Process
  • Data Dictionary
  • Pp
  • Smartforms
  • Oracle Sql
  • Report Programming
  • Java
  • Forms Design
  • Sap Netweaver
  • Business Intelligence
  • Microsoft Sql Server
  • Sapscript
  • Sap Erp
  • Enterprise Resource Planning (Erp)
  • Sdlc
  • Abap
  • Sap R/3
  • Sql
  • Sap Sd

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Ritesh J. — Senior Manager Salesforce & Technology Practice at EXL in Gurugram, HR, IN | Unifers