Ritesh Shah

About Ritesh Shah

Multi-functional expert, technically inclined and highly empowered IT professional with significant experience acquired over 22 years in diverse areas encompassing strategic, Tactical and Leadership roles. Credentials include strong blend of technological and domain experience across different levels. Thought leadership in functions includes Transformation Management, Delivery Excellence, Large & complex Program/Portfolio Management, Project Management Office, Service Delivery & Relationship Management. Thorough experience with diversified IT services comprising of Infrastructure Services and Applications across diverse Large-Scale Organizations, Landscapes and Geographies, spanning Enterprise scopes from Local to Global.I have demonstrated strength in spearheading the entire IT Program Management initiatives right from conceptualization, strategic & project planning within the set parameters. With exceptional crisis management and strategy development capabilities, I have been consistently proving my ability in creating a culture for Business Excellence in the organization and enabling the organization to achieve its stated vision through a structured IT framework. I have hand-on-experience in facilitating activities like planning, executing and monitoring also controlling the program execution.My Expertise lies in creating an overall long-term IT strategy, with a strong emphasis on quality and developing a detailed implementation plan to deliver on that strategy. I have been successfully managing the complete IT business cycle including need assessment, preparing IT Blueprint, Strategic Management and delivering quality business solutions. To know more, reach me at s•••••••@rediffmail.com

Experience

1. Delivery Head for Na Cis Engagements

   Capgemini

   Jul 2019 — Present · Mumbai, IN

   As Delivery Head, I am responsible for the complete end-to-end services for CIS NA Unit. Responsible for Cloud Infrastructure services to 93 clients & 2030+ CIS resources. Managing P/L of 101 M Euro per year. Responsible for building strategy to achieve market strength and business growth for unit. Accurately forecasts and manages costs and profitability. Proactively develops and implements efficiency improvements in delivery. Strategically focuses people and resources to meet changing market requirements.

Education

• Thadomal Shahani Engineering College, Mumbai University

  Bachelor of Engineering (B.E.), Chemical Engineering

  1992 — 1996

Skills

• IT Service Management
• Sap
• Sap R/3
• IT Management
• IT Services, Project / Program Management, Relationship / Account Management
• Sap Bw Certified Technical Consultant
• Sap Netweaver Certified Technical Consultant
• Cloud Computing
• Cross-Functional Team Leadership
• Management
• Sap Netweaver
• Sap Implementation
• Enterprise Software
• Six Sigma Yellow Belt Certification
• Sap Application Technical Management
• Service Delivery
• Oracle 9i Database Administrator
• Crm
• Itil
• Outsourcing Management
• Project Management Professional (Pmp 2007)
• Sap Basis
• Outsourcing
• Six Sigma