Ritesh Goud Ratnam

Experience

1. Full Stack Developer

   Accenture in India

   Nov 2024 — Present · US

   Worked on Customer 360 Dashboard, collaborating with cross-functional teams (Product, Design, QA) for requirement gathering and sprint planning in an Agile environment. Delivered regular updates, resulting in a 30% faster development cycle.Crafted Frontend with React, using D3.js and Recharts for interactive data visualizations and advanced charting. Applied data grids with filters and pagination, RBAC (Admin, Agent, Support) with state management (Redux), and A/B testing for UI optimization.Designed and optimized the database architecture using AWS RDS and DynamoDB, ensuring secure, scalable data storage with backup strategies. Achieved a 40% reduction in query execution time through indexing and efficient query planning.Developed backend APIs using Java (Spring Boot), integrating GraphQL for efficient client-server communication. Built scalable microservices architecture for policy, claims, and communication modules, implementing JWT authentication, and integrated ML models for churn prediction and lifetime value scoring via REST endpoints.Performed unit testing with JUnit and Mockito, and set up CI/CD pipelines using AWS CodePipeline and AWS CodeBuild, improving deployment speed by 25%. Integrated automated tests for backend and frontend code, increasing test coverage by 30%.Deployed the Customer 360 Dashboard on AWS, collaborating with DevOps engineers to ensure smooth deployment using AWS Elastic Beanstalk and AWS ECS. Ensured high availability, auto-scaling, and security protocols, leading to a 20% improve in uptime.