Ritesh Kumar Patro

About Ritesh Kumar Patro

I am a Product Manager & Lead Business Analyst with 11+ years of experience, including 7+ years of product ownership and enterprise product management across capital markets & wealth management, US healthcare & life sciences, and ERP & SAP/Cloud infrastructure services. My strength lies in bridging business needs and technical delivery to create scalable, value-driven digital solutions.Currently at Shell, I lead ERP Extension & New Service Development initiatives, shaping enterprise platforms and services that optimize business operations. Previously, I worked at Kyndryl & IBM India as a Product Owner/Business Design Consultant, delivering the SAP Hybrid Cloud Configurator Tool across IBM Cloud, AWS, and Azure. Earlier at DXC Technology (HPE), I partnered with the HLS Innovation team as Product Owner for US Healthcare Insurance products. Core Expertise • Business Analysis & Product Management: Requirement elicitation, user stories, BRDs, process modeling (UML, BPMN), backlog management, roadmaps, release planning, UAT leadership, customer journey mapping • Domains: Capital Markets & Wealth Management, US Healthcare & Life Sciences, ERP & SAP S/4HANA, BTP platform services, cloud infrastructure products • Methodologies: Agile (Scrum, SAFe), Waterfall, Hybrid delivery models • Data & Analytics: SQL, VBA, R, Power BI, Tableau – enabling data-driven decision making • AI-Driven Innovation: Applying Generative AI, NLP, and ML to automate requirements documentation, enhance predictive insights, optimize workflows, and deliver personalized product experiences Tools & PlatformsADO, JIRA, Confluence, Aha, Productboard, Miro, Figma, Balsamiq, MS Visio, Power BI, Tableau, SQL, GitHub, Bitbucket, HP ALM, MTM, TFS, Postman, MS Office SuiteRecognized as an analytical and solution-oriented leader, I thrive in complex, fast-paced environments — ensuring every product I deliver not only meets stakeholder expectations but also creates measurable business impact and drives digital transformation.

Experience

1. Senior Business Analyst - Product Owner Manager

   Shell

   Dec 2021 — Present · Bengaluru, IN

   Owned end-to-end product roadmap for Shell\'s SAP BTP enterprise platform, enabling 600+ IT and business users across 8+ internal business lines spanning upstream and downstream operations — managing a platform budget of $1M–$5M. • Established a formal governance model for SAP BTP platform onboarding, introducing a structured approval workflow that standardised how internal teams across Shell\'s business units requested and consumed platform services — improving compliance, accountability, and time-to-onboard. • Led go-to-market planning for SAP BTP services including Integration Suite, Cloud ALM, Datasphere, Advanced Event Mesh, DRC, and Data Scrambling — partnering directly with Business Unit Heads to align platform capabilities with each unit\'s digital transformation goals. • Defined and prioritised OKRs and quarterly product goals across 6 two-week sprints per quarter, maintaining a consistent release cadence and ensuring platform stability across all dependent business units. • Authored PRDs, epics, and acceptance criteria for platform features, reducing requirement ambiguity and cutting average story rework by ~30% through AI-assisted documentation practices. • Engaged Business Unit Heads in quarterly roadmap reviews and product trade-off discussions, directly influencing prioritisation decisions and multi-year cloud platform investment planning. • Partnered with engineering, UX, compliance, and security teams to deliver secure, scalable solutions aligned with Shell\'s enterprise data privacy and cloud governance standards. • Championed Agile (SAFe) delivery across cross-functional teams, leading sprint planning, backlog grooming, and PI planning cycles.

Education

• A.B.I.T Jr Science College

  Intermidiate, Science

  2006 — 2008

• A.J.O High School, Phulbani

  HSC, High School/Secondary Certificate Programs

  2003 — 2006

• Product Space

  Product Management Fellowship, Product Management

• The ICFAI University, Dehradun

  Master of Business Administration (MBA), Finance, General

  2013 — 2015

• Gandhi Institute For Technology (GIFT), Khurda, Bhubaneswar

  Bachelor's degree, Electronics & Communication Engineering

  2008 — 2012

• ICFAI Business School (IBS), Bangalore

  Post Graduate Program in Management [PGPM], Finance & Banking

Skills

• Product Development
• Leadership
• R
• Engineering
• Vab Programming
• Sql
• Windows
• Security Analysis
• Financial Analysis
• Programming
• Microsoft Office
• Fundamental Analysis
• Research
• Requirements Gathering
• Financial Statement Analysis
• Management
• Sas
• Equity Research
• .net
• Operating Systems
• Matlab
• Investments
• Powerpoint
• Microsoft Excel
• Sit
• Customer Service
• C++
• Business Analysis
• Project Management
• Banking
• Risk Management
• Team Management
• Portfolio Management
• Business Development
• Microsoft Word
• Electronics
• User Stories
• Business Strategy
• Finance
• Microsoft Powerpoint