Ritesh Parswani

Role: Everise
Location: New Delhi, DL, IN
LinkedIn followers: 500 followers

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About Ritesh Parswani

Certified COPC Implementation Leader (Formerly known as COPC registered coordinator)…

Experience

Everise
Present

Skills

Workforce Management
Bpo
Iex
Call Centers
Process Improvement
Capacity Planning
Team Management
Call Center Development
Six Sigma
Forecasting
Ewfm
Customer Satisfaction
Management
Leadership
Process Scheduler
Training
Analytics
Vendor Management
Performance Management
Business Intelligence
Outsourcing
Real Time Monitoring
Contact Centers
Minitab
Sharepoint
Business Process Outsourcing (Bpo)
Cms
Crystal Reports
Crm
Scheduling
Genesys Wfm
Blue Pumpkin/ Verint
Sql Server 2005/2008
Customer Relationship Management (Crm)
Customer Experience
Service Delivery
Copc
Statistics
Project Management
Agile Project Management

Contact information

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Work email
•••••@weareeverise.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Everise

Outsourcing and Offshoring Consulting · 10K employees · Plantation, Florida, United States

Everise delivers happiness to millions of customers around the world. We excel at solving customer problems on behalf of some of the world’s biggest brands. Our specialty sectors are healthcare, travel, technology, and financial services. As the leading customer experience firm, companies rely on Everise to drive their business forward by transforming customer care into something extraordinary and consistently delivering positive interactions across the globe in 32 languages. At our core, we are a diverse and inclusive group of champions who learn from each other. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Join us and become a champion of customer happiness!

weareeverise.com

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