Ritesh Gupta

About Ritesh Gupta

Experienced Program Manager with a demonstrated history of working in the consumer services industry. Skilled in Project Management, Product Development, Business Consulting, Analytics, Team Management, Vendor Management, Customer Relationship Management (CRM) & Pre-sales. Strong Solution Oriented Project & Product Management Professional with a MBA from Amity Business School & B.Tech in Information Technology.

Experience

1. AVP - Ecommerce and Information Technology

   PVR Limited

   Nov 2024 — Present · Gurugram, IN

   Building and leading the roadmap of conversational commerce on WhatsApp aka MJ Bot. • Building strategies and working with cross functional teams for increasing the adoption of conversational commerce. • Working with design, engineering and quality analyst teams to build various features of PVR INOX digital assets. • Evaluating and building relations with digital technology partners. • Evaluating various tools to be integrated on digital assets. • Measuring the progress of key metrics like traffic, orders, ATP etc. across various regions to understand the usage of PVR INOX digital assets.

Education

• Amity University

  MBA, Operation and Marketing

  2008 — 2010

• Jaspal Kaur Public School

  12th, Senior Secondary

  1990 — 2004

• HMR Institute Of Technology And Management

  Bachelor of Technology (B.Tech.), Information Technology

  2004 — 2008

Skills

• Pre-Sales
• Product Development
• Team Management
• Project Management
• Business Analysis
• Customer Relationship Management (Crm)
• Analytics
• Requirements Analysis
• Agile Project Management
• Product Management
• Software Project Management
• Crm
• Requirements Gathering
• Vendor Management
• Agile Methodologies